The Soocial web servers are up and running again. There was some trouble at the data center in New York around 12:30 am GMT which affected our service as well.
No data has been lost, your contacts are safe.
We’ve been working really hard the last couple of hours to get our servers back up. Our servers are in a private network, an extra feature that has security and speed benefits, and the gateway to this network was broken which required some rewiring of the machines in the network. While we’re not happy with the downtime we are relieved that the service is up and running again. We’re taking some time to evaluate what has happened and what we can do to avoid such problems in the future.
It seems like Murphy has been proven right once again as this downtime came at the worst possible moment. This afternoon Stefan will be on stage with Werner Vogels, CTO of Amazon, at Picnic’ 08. Soocial will be showing the audience what it’s like for a startup to use Amazon Web Services and after that we’ll have a short Q&A session with Werner about why we’re not fully hosted on Amazon’s web services platform and what it would take for us to do so.
Werner was slightly amused to hear of our downtime problems right after we’d just convinced him of the speedy support we usually experience with our hosting partner.
We’ll be taking EC2 and the other range of Amazon’s AWS services into consideration as we evaluate these last few hours.
2 Comments
Any word on blackberry app?
Hi Melvin,
Good news, the Blackberry is nearing completion. We have a working and stable client running internally and need to make it compliant with all BB devices. (It currently works on 8800)